This was the first time I had ever rung for an ambulance. They were with us within 20 minutes and the way in which they dealt with my mum was super, she was kept calm throughout.

I would like to express my gratitude to the gentlemen that came out, I truly appreciate everything they did for me. They made me feel relaxed and at ease and were a welcome distraction from the situation.

Your crew reached us promptly within minutes, also the air ambulance was called upon and also reached us very quickly. I would like to thank all the crews who attended.