Chief Executive: Anthony C Marsh
Anthony Marsh started his Ambulance Service career in Essex in 1987. Anthony has held a number of senior posts with the Ambulance Service in Hampshire, Lancashire, Greater Manchester and West Midlands.
Anthony holds three Masters Degrees: an MSc in Strategic Leadership, a Master in Business Administration (MBA) and a Master of Arts.
Anthony also holds the National Portfolio for Emergency Planning, Response and Resilience and is the lead for the National Ambulance Resilience Unit.
Director of Corporate Services/Deputy Chief Executive Officer: Diane Scott
Diane joined the Ambulance Service in 1985 and during her career has held a number of senior posts in the emergency and urgent service, routine patient transport and the emergency operations centre.
In 2002 she left Hampshire Ambulance Service as the Acting Director of Operations and joined a Private Healthcare Company as a Board Director. In 2003 she re-joined the NHS as the Director of Corporate Services for Warwickshire Ambulance Service and has since undertaken Director roles within both West and East Midlands Ambulance Services.
Diane brings with her the experience, knowledge and skills of ten years as a Director at Board level.
Diane has maintained her skills as a Health and Care Professionals Council Paramedic and continues to work operational shifts on the road. She is also a Gold Commander, who is CBRN and MIMMS trained.
As the Director of Corporate Services Diane is responsible for Corporate Governance, Foundation Trust Membership and Governors, Equality, Diversity & Inclusion, Stakeholder Engagement and is the Manager responsible for liaison with Monitor.
Medical Director: Dr Andrew Carson
Andy has worked as an inner city GP in Birmingham for over 30 years and is a Fellow of the Royal College of General Practitioners. For over a decade Andy has been Associate Dean for GP Training for Birmingham and Solihull, responsible for the education of over 300 GP Trainees at any one time, during a comprehensive three year training programme. Andy has been our Medical Director since 2011. He chairs a number of internal committees and also oversees the governance of responders working with partner organisations, such as local BASICS schemes, Air Ambulance Services and the MERIT response. He is also the Trust’s Caldicott Guardian. He is currently involved in developing an electronic patient record for use by crews in association with the wider NHS.
Director of Clinical Commissioning and Strategic Development/Executive Nurse: Mark Docherty
Mark graduated from Leeds with a First Class honours degree in Nursing in 1983. He has worked in a variety of acute clinical settings across Yorkshire and the Midlands. In 1997 Mark was a finalist in the Nurse of the Year Awards, and since then has held a variety of senior clinical posts in provider organisations, as well as a Director of Operations and Nursing Post.
In 2009 Mark was appointed as the Ambulance Commissioning Director for the West Midlands, and in April 2012 he was elected to be Chair of the National Ambulance Commissioners Group. In December 2012 Mark was successful in being appointed to the Director of Ambulance Commissioning role in London. He has recently been awarded a MSc from the University of Birmingham and has co-authored a book on “Management of Emergency Ambulance Services” published by Springer Publication, USA. Mark is an active clinician who regularly spends time working with ambulance staff in the clinical environment.
Director of Workforce and Organisational Development: Kim Nurse
Kim joined West Midlands Ambulance Service in October 2006 and had led a workforce transformation programme including the standardisation of the agenda for change terms and conditions and pay arrangements for operational staff to bring parity across the region. She has recently completed an MBA, which added to her Masters in HR Management.
Kim started as a Careers Advisor in London before holding a senior post within human resources of a large local authority and acting as a HR consultant for two large Regeneration Partnerships which brought Private / Public / Volunteer groups together.
After a career in Local Government she joined the NHS as Head of HR Strategy at Southend Hospital before becoming the Director of Human Resources at Essex Ambulance Service where she was part of the executive team that led the Trust from zero to a three star organisation within two years.
Director of Finance: Linda Millinchamp
Linda has an Honours Degree in Commerce, Foreign Trade and Languages from the University of Birmingham and joined the NHS in 1983 after qualifying as a Chartered Accountant with Spicer and Pegler (now Deloitte) in 1980. She was originally responsible for the financial management of Mental Health Services in South Worcestershire as well as Hereford and Worcester Ambulance Service.
In 1986 she was transferred to the Acute Service as Finance Director for what grew over six years to become Worcester Royal Infirmary combining acute, maternity, mental health and elderly care services, but she also retained responsibility for the ambulance service. When both entities applied for Trust status she moved full-time to Hereford and Worcester Ambulance Service and was Director of Finance from its establishment in 1994 until it merged with the other West Midlands services in 2006. She also acted up as Chief Exec from 2000 to 2002.
Linda was appointed Deputy Director of Finance of WMAS and has remained in that position until her recent appointment to the Director role.
Emergency Services Director (Non-Voting): Craig Cooke
Craig joined the Warwickshire Ambulance Service as a Cadet in 1990. Craig worked Operations and Control before working his way to the rank of the Director of Operations prior to the merger of the Coventry & Warwickshire Ambulance Service in 2006.
Since the merger of West Midlands Ambulance Service, Craig has been instrumental in the implementation of the reconfiguration of the Emergency Operations Centre, he has also been responsible for a major Fleet modernisation plan and the realisation of the innovative Make Ready programme for the Region.
Craig is a State Registered Paramedic and is currently the Emergency Services Director and an Associate Director of the West Midlands Ambulance Service NHS Foundation Trust Board, who is responsible for the Emergency and Urgent Service and its support functions.
Communications Director (Non-Voting): Murray MacGregor
Murray MacGregor has been working in the media and public relations since 1995 and has been Communications Director for the Trust since 2006. During that time he has overseen a significant upgrade in the way the Trusts internal communications are handled and has helped raise the profile of the organisation within the Region and nationally.
Prior to moving to the West Midlands, Murray worked for three years with Essex Ambulance Service and two years with Cambridgeshire Police. He was heavily involved in managing the media coverage surrounding the tragic deaths of Holly Wells and Jessica Chapman in Soham in 2002. Murray’s background is as a radio journalist and worked for both the BBC and independent radio stations in Scotland and the south east of England.
Patient Transport Services and Commercial Services Director (Non-Voting): Mark Gough
Mark commenced his career in the NHS in 1984 and has held a number of operational, managerial and Director level positions in a variety of large and complex NHS Ambulance Trusts.
Former roles include Chief Operating Officer, Service Delivery Director, Head of Education and Professional Development and Clinical Governance and Quality manager. He is a qualified Paramedic and holds two degrees; a Masters in Education, and an MBA from Cranfield University.
Mark recently headed the successful delivery and implementation of a Trust Wide transformation programme, bringing in a revised and efficient operating model for the Emergency and Urgent Services: the project was delivered on budget and on time.