The Freedom of Information Act 2000 recognises that, as a member of the public, you have the right to know how public services such as the NHS are organised and run, how much they cost and how you can make complaints if you need to. You have the right to know which services are being provided, the targets being set, the standards of services expected as well as the results that are achieved.
West Midlands Ambulance Service NHS Foundation Trust publishes and responds to requests for information in accordance with the Freedom of Information Act 2000.
To assist you in looking for information, the Trust has produced a Publication Scheme (a guide to information) in accordance with requirements issued by the Information Commissioner’s Office.
The Trust’s commitment to publish information excludes any information which can legitimately be withheld under the exemptions set out in the Freedom of Information Act 2000. This means that sometimes not all of the material can be made available for publication or the material that is released, may be edited. For example, some information may be exempt from release which falls under the Data Protection Act 1998.
This website is designed to give as much information as possible about the Trust, its people and its services. If the information you require is not accessible on our website or that of another organisation, please contact us using the contact details on the right of this page.
Your request can only be processed if it is clearly stated what information it is that you require, you provide a contact name and a postal or email address to enable us to forward our reply to. Once these details have been received, we may invite you to view the information or we will send you a copy.
Charging for Publication
We will provide you with the information you have requested, within twenty working days after receiving your request and where this is not possible we will tell you why. Although most of the information can usually be provided free of charge, in some instances this may not be possible. Payment must be received before the information can be retrieved. Where information is to be provided at a cost, the charges will be calculated as set out in our Charges and Fees Document.
The material available through this Publication Scheme is subject to the West Midlands Ambulance Service NHS Foundation Trust copyright unless otherwise indicated. Unless expressly indicated on the material to the contrary, it may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner. Where any of the copyright items in this Scheme are being re-published or copied to others, you must identify the source of the material and acknowledge the copyright status. Permission to reproduce material does not extend to any material accessed through the Publication Scheme that is the copyright of third parties. You must obtain authorisation to reproduce such material from the copyright holders concerned.
For guidance on a range of copyright issues, refer to The National Archives website or contact:
The National Archives
Tel: 020 8876 3444
For more information about this area, please contact:
Freedom of Information & Document Control Officer
Head of Information Governance
West Midlands Ambulance Service NHS Foundation Trust
Waterfront Business Park
Telephone: 01384 215555